We can provide you with a free estimate after an initial consultation and review of the available background information such as circumstances leading to the failure, photographs, drawings, and standards.

We typically provide status updates at key milestones, such as initial assessment, after testing and evaluation, and final report completion.

A failure investigation begins with an initial conversation to understand the failure event and your objectives. We gather detailed information about the part or system’s history, including its material specifications, service conditions, and any prior issues. Our investigation typically includes a thorough visual inspection to identify surface anomalies, followed by non-destructive testing, metallurgical analysis, and, if needed, advanced techniques like SEM or EDS. Throughout the process, we keep you informed and deliver clear, actionable findings tailored to your needs.

We investigate a wide range of failures across various industries. These include mechanical failures such as fatigue, fracture, and overload; material failures like corrosion, hydrogen embrittlement, and wear; manufacturing-related issues such as heat treatment defects, quench cracks, or machining errors; and service-related problems, including stress corrosion cracking, thermal damage, and improper installation. Whether the failure involves metals, welds, coatings, or assemblies, we have the expertise to identify root causes and provide actionable solutions.

Yes, we take confidentiality very seriously. All information, data, and findings related to your investigation are handled with the utmost care and will not be shared with any third parties without your explicit consent. We can also provide a non-disclosure agreement (NDA) to ensure your sensitive information and intellectual property remain fully protected throughout the investigation process. Your trust and privacy are our top priorities.